BW Solicitors ("we", "us") of Olympic House, 28-42 Clements Rd, Ilford, IG1 1BA is committed to respecting the privacy of all visitors to www.bwsolicitors.co.uk, including our clients, potential clients and any third parties associated with our business. This policy applies to information about living identifiable individuals only.
1. Information we collect
You may give us personal information when you complete our consultation request, contact or newsletter forms, or instruct us. We also collect information automatically, such as your IP address and browser type, using cookies and similar analytical technology, and we may obtain information about you from legitimate third parties such as existing clients, courts and government bodies (for example the Home Office or the police).
2. How we use your information
- to provide the information you request about our services, including whether we can assist with legal advice, assistance or representation;
- to respond to your queries made through our website;
- to comply with our statutory and regulatory obligations, including those of the Solicitors Regulation Authority;
- to deal with any feedback, queries or complaints;
- to send information about BW Solicitors and updates you have subscribed to (you can unsubscribe at any time);
- to administer, support and improve our business and to enforce our legal rights.
3. Legitimate grounds for processing
We process your information where it is within our legitimate interests as a solicitors practice engaging with prospective and current clients, where you have given consent (for example for marketing), and where processing is necessary to comply with our legal obligations.
4. Cookies
We use cookies and similar technology to measure and analyse visits to our website, improve the visitor experience and technical performance. We do not use this data to identify you personally or to make decisions about you. If you do not wish to receive cookies you may reject them in your browser settings, unless they are required to deliver our website or services.
5. Sharing, security and retention
We keep client information strictly confidential and only share it where necessary to act for you or where required by law, for example with courts, the Home Office or other authorities, barristers and experts. We use appropriate technical and organisational measures to protect your information, and keep it only as long as necessary for the purpose collected and to meet our legal and regulatory obligations.
6. Your rights
You have the right to access, correct or erase your personal data, to restrict or object to its processing and to data portability. To exercise these rights, please email info@bwsolicitors.co.uk or call 020 3500 1438. If you are unhappy with how we handle your data, you may complain to the Information Commissioner's Office at ico.org.uk.
7. Changes to this policy
BW Solicitors may update this policy from time to time. The current version will always be available on this page.